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Secure Account Access: Each member is provided with secure access to a personal account. This is your gateway to making reservations, checking availability, and managing your bookings with ease. If you are not currently logged in, please log in by selecting ‘My Account’ above.
Advance Booking Limit: To ensure fairness and accessibility for all members, we’ve implemented a limit of three advanced bookings for complementary beach chair packages. This means if you’ve already booked chairs for three future dates, you’ll need to wait until the first event has passed before securing another free reservation. However, this doesn’t limit your ability to make additional paid reservations at the member discounted rate—more on that below.
Unrestricted Paid Orders: Need more than what your free bookings offer? No problem! Our members can place paid orders for chairs anytime, without any restrictions, until our inventory limit is reached. This flexibility ensures that your needs are met, even for last-minute arrangements.
Cancelations: We accept cancellations 36 hours in advance of your guaranteed set-up time. For example, if your rental start day is Tuesday, we will issue a full refund for cancellations made by 7pm Sunday or prior. Cancelations will be accepted by EMAIL ONLY by emailing Renee@iopbeachchair.com. Please do not request to edit your order quantities or dates via this method. This is only for requesting a cancelation. Your cancelation request will be processed within 24 hours of your request and you will receive a notification email.
We’re committed to providing you with an exceptional service that meets your needs and exceeds your expectations. Whether you’re planning in advance or need something at the last minute, our program is designed to accommodate your lifestyle. Thank you for being a part of our community, and we look forward to serving you through this program.